Kinbet Privacy Policy

1 What information is collected

Kinbet collects various types of information to provide you with our service. These fall into two categories — information you provide directly and information collected automatically.

Information you provide directly:

• Name, email address, phone number, and date of birth.
• Copies of national ID, passport, or driver's license for identity verification.
• Payment details — mobile banking number, bank account information.
• Photos or other personal information provided on your account profile.
• Messages and information provided when contacting our support team.

Automatically Collected Information:

• IP address, browser type and version, operating system.
• Browsing behavior and page visit logs on the Kinbet platform.
• Records of gaming sessions, bet amounts, and win-loss history.
• Device Information — Mobile model, screen resolution, network provider.
• Information collected through cookies and similar tracking technologies.

2 Why information is collected

Kinbet does not collect information without reason. Every piece of information we collect has a specific purpose:

Information may also be used to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations. This is part of our complete legal obligations.

3 How Your Information is Used

Kinbet uses your information for the following purposes:

• Creating, managing, and keeping your account secure.
• Processing deposits, withdrawals, and other financial transactions.
• Sending bonuses, promotions, and personalized offers (only with your consent).
• Providing customer service and technical support.
• Preventing fraud, account hacking, and illegal activities.
• Improving platform functionality and user experience.
• Implementing responsible gaming policies and identifying risky gaming patterns.

Kinbet may make automated decisions using your information — such as account verification or promotion eligibility. In such cases, you can always request human review.

4 When Your Information is Shared

Kinbet generally does not share your information externally. However, your information may be shared in the following limited circumstances:

• Payment Provider: Information necessary for transaction processing is shared with mobile banking or payment gateways.
• Game software provider: Limited necessary information may be shared with licensed game developers to ensure gameplay.
• Legal authorities: Providing information as required by court order or valid regulatory agency request is a legal obligation.
• AML Checker: Necessary information may be shared with a regulator-approved third-party verifier to prevent money laundering.

We have data processing agreements with all third parties to ensure they comply with Kinbet's privacy standards.

5 Cookie Policy

The Kinbet platform uses cookies and similar technologies. Cookies are small text files stored in your browser.

The types of cookies we use:

• Essential Cookies: Essential for login sessions and security. Disabling them will prevent the platform from functioning properly.
• Functionality cookies: We remember your language preference, theme settings, and other personal preferences.
• Analytics Cookies: Helps us understand which pages are viewed most or where issues occur. This is completely anonymous.
• Marketing Cookies: Used only with your explicit consent to show relevant offers.

You can control cookies from your browser settings at any time. However, disabling necessary cookies may prevent you from logging into your account.

6 Data Retention Period

Kinbet does not retain your information longer than necessary. Our general practice is:

• All information is retained while your account is active.
• After account closure, transaction records may be retained for up to 5 years to meet legal requirements.
• KYC documents are retained for a maximum of 7 years as required by regulators.
• If you withdraw marketing consent, related information will be deleted immediately.
• Browsing data from inactive accounts is automatically deleted after 2 years.

7 Your rights

As a Kinbet user, you have the following rights over your own information:

• Right to Know: You can request to know what information we have about you.
• Right to Correction: You can request correction if information is inaccurate.
• Right to Erasure: If there is no legal obligation, you can request your information be deleted.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to Data Portability: You can request your information in a readable format.
• Right to object: You can object to processing your information for specific purposes.

To exercise these rights, contact [email protected]. We typically respond within 30 days. In complex cases, this period may extend up to 90 days.

8 Minor's Privacy

Kinbet is exclusively for users aged 18 and above. We do not intentionally collect or process information from minors.

Kinbet protects minors through age verification processes and provides responsible gaming tools.

9 Policy Changes

Kinbet reserves the right to update this Privacy Policy at any time. In case of changes:

• For major changes, advance notice will be sent to your registered email.
• The "Last Updated" date at the top of the page will be changed.
• Continued use of the platform after notice constitutes acceptance of the new policy.

If you do not agree with the new policy, you can request to close your account. You will be given the opportunity to withdraw your available balance.

10 Contact

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

• Email: [email protected]
• Support Hours: 24 hours, 7 days a week
• Response Time: Typically within 2 business days

If you believe your privacy rights have been violated and you are not satisfied with our response, you have the right to lodge a complaint with your country's data protection authority.